You speak - we listen
Every year students and staff at the University of Melbourne complete surveys about the quality of their University experience.
Ever wondered what happens to all that data?
It's certainly not wasted! Staff in the University Library regularly review the results of client satistaction surveys, looking for ways to improve the Library's collections, services and facilities.
When you speak, we listen.
Based on feedback received in 2010 and 2011, we have:
- upgraded our scholarly search (Discovery) and online learning (LMS) systems;
- created beautiful new spaces for group work and quiet individual study;
- improved your computer-based access to Library resources and services by creating mobile-friendly web sites and apps, upgrading Library computers and introducing a Student IT support service;
- and embarked on a major project to tidy up all our shelves, making books and other items easier to find.
For details, see the 'feedback' section of our web site.
Contact: Margaret L Ruwoldt
Phone: 8344 0478